Welcome to
Ontario Volkswagen

So usually car dealership people don’t even look at you until they’ve seen your credit score. This place is different. Had a good buying experience. Walked in and was greeted with a smile from one of the managers, Robert. Then we got to meet a great sales guy, Dennard. Dennard knew all the ins and outs of the GTI and was very patient with the extra long test drive, answering questions the entire time. Robert was great to negotiate prices and was an engaging person to make a deal with. After that we got moved to the finance guy, Noe. Noe was a very nice guy and even helped us shave a bit off our payments and final out the door pricing. Everyone that helped us NEVER made us feel pressured or had the “typical salesman personality”. I’m looking at you Ontario Honda…… Needless to say, we did not buy a cheaper civic at that Honda. Instead I spent a lot more at Volkswagen for a better feeling car and better people to talk to. It felt like each person was personally helping you out. It was a good purchase. Drove away feeling just as excited with the car as when we first came in. Side notes: Dennard: thanks for being a great sales guy, had a lot of fun talking to you and hopefully you don’t have to see snow ever again LOL Robert: your greeting at the beginning really set the tone for the whole thing. It felt welcoming. thanks for being a nice manager to talk to, and I liked the watch you had on. I believe it had a blue bezel on it. Noe: Your kids are beautiful and it’s crazy that she was able to read at 3 years old! Good luck on that Supra build as well!

Ontario Volkswagen team is absolutely amazing. I have been with Ontario Volkswagen for 20 years and I love my Atlas Cross Sport and will continue to keep my loyalty with them as they have been with me. I highly recommend going to this dealership when you are ready to buy or lease a car.

Momin and Alvaro with Ontario VW took great care of us on the purchase of my son’s first car. They answered all our questions and took care of us as if we were family. We would highly recommend them to anyone looking to buy a new car in today’s crazy times.

I worked directly with Melissa Madrid. She was awesome in every way; super attentive to the transaction, willing to answer every single question that I had, patient in working through the details, and efficient in making sure that the transaction was as absolutely simple as possible. She and my entire experience were GREAT!!

Great transparent, detailed up front experience. I initiated my inquiry over the phone and they took the time to work thru the options and everything was explained to my satisfaction. When I arrived I was able to drive the vehicle and become comfortable with the process free of pressure. When it came time to complete the process everything was exactly as advertised. It’s great to get straight answers, and have them delivered on!

It was a semmless visit. The salesperson understood our needs and it was a pleasure doing business with the entire sales team.

Matt and Brian were absolutely amazing! They showed so much empathy and went above and beyond to get me a great deal!! Very very happy! Got my first car 10 years ago from them and so happy to have gotten my second from this dealership

I recently sent my Volkswagen ID.4 to Ontario Volkswagen for maintenance and to fix some recalls. Unfortunately, my experience has been nothing short of a nightmare. My car has been stuck there for over two weeks, and I haven't received a single call from their service advisors to explain what is happening or to keep me updated. Every time I call them, I get no useful information. It feels like they're trying to hide something and avoid being transparent about what is really going on with my car. To make matters worse, they have now started to decline my phone calls altogether. This lack of communication and transparency is completely unacceptable. I trusted Ontario Volkswagen with my vehicle, and they've done nothing but disappoint. I expected much better service from a dealership representing such a reputable brand. Avoid this place if you value your time and peace of mind.

Very good experience and helpful.

We went into Ontario VW after looking extensively at the options to add a new vehicle to our family. We decided to look at a Taos. We walked into Ontario VW and were immediately greeted by Mo who took us to all the available Taos to see what was available. We decided on one after a test drive and the purchase process continued to be made easy by Mo, his manager Brian and at the end once we agreed on price.. Eduardo in Finance. Everyone was extremely kind, friendly and did not make a normally stressful situation hard. They in fact all made it easier and smoother for us. We were impressed with how attentive everyone was even the entire service department who checked on us while we waited for paperwork. With Mo checking on us as well we felt very well taken care of. After the handshakes and smiles from the entire sales team our family now had a vehicle we are proud to say came from Ontario VW and would highly recommend and return to in the future. Thank you Mo, Brian and Eduardo for making this the easiest sales experience we ever had. We appreciate every single one of you.

Service department is top notch. Very thorough vehicle inspection and let's you know what needs to be fixed now and what can be fixed later.

Alvaro was amazing. He made the car leasing experience a breeze. He worked with our limited time frame to make sure everything was as efficient as possible. Also, you didn't have the exact car I wanted on the lot, but within 24 hours it was there and I was driving it home.