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Ontario Volkswagen

Momin and Alvaro with Ontario VW took great care of us on the purchase of my son’s first car. They answered all our questions and took care of us as if we were family. We would highly recommend them to anyone looking to buy a new car in today’s crazy times.

I worked directly with Melissa Madrid. She was awesome in every way; super attentive to the transaction, willing to answer every single question that I had, patient in working through the details, and efficient in making sure that the transaction was as absolutely simple as possible. She and my entire experience were GREAT!!

Great transparent, detailed up front experience. I initiated my inquiry over the phone and they took the time to work thru the options and everything was explained to my satisfaction. When I arrived I was able to drive the vehicle and become comfortable with the process free of pressure. When it came time to complete the process everything was exactly as advertised. It’s great to get straight answers, and have them delivered on!

It was a semmless visit. The salesperson understood our needs and it was a pleasure doing business with the entire sales team.

Matt and Brian were absolutely amazing! They showed so much empathy and went above and beyond to get me a great deal!! Very very happy! Got my first car 10 years ago from them and so happy to have gotten my second from this dealership

Very good experience and helpful.

We went into Ontario VW after looking extensively at the options to add a new vehicle to our family. We decided to look at a Taos. We walked into Ontario VW and were immediately greeted by Mo who took us to all the available Taos to see what was available. We decided on one after a test drive and the purchase process continued to be made easy by Mo, his manager Brian and at the end once we agreed on price.. Eduardo in Finance. Everyone was extremely kind, friendly and did not make a normally stressful situation hard. They in fact all made it easier and smoother for us. We were impressed with how attentive everyone was even the entire service department who checked on us while we waited for paperwork. With Mo checking on us as well we felt very well taken care of. After the handshakes and smiles from the entire sales team our family now had a vehicle we are proud to say came from Ontario VW and would highly recommend and return to in the future. Thank you Mo, Brian and Eduardo for making this the easiest sales experience we ever had. We appreciate every single one of you.

Service department is top notch. Very thorough vehicle inspection and let's you know what needs to be fixed now and what can be fixed later.

Alvaro was amazing. He made the car leasing experience a breeze. He worked with our limited time frame to make sure everything was as efficient as possible. Also, you didn't have the exact car I wanted on the lot, but within 24 hours it was there and I was driving it home.

My service tech was nice, kind and provided a lot of help and communication. I was in and out with zero concern or worry.

Alvaro in sales and Michael in service made my VW experience memorable

I purchased a Tiguan on April 15th, and Salesperson Alvora secured me a great deal. If you seek efficiency and a good deal, look no further than him and his colleagues.

Alvaro Garcia was great to work with. His follow through was excellent. This was one of the easiest car buying experience that I've had.

Just purchased my second car here. Outstanding service.

Service Advisor was nice and courteous. The waiting area was neat and clean. I was able to work while waiting for my service was done.

They were very professional and knowledgeable

Matt was awesome! Very friendly and respectful. Also very knowledgeable about the car

(Translated by Google) They treated me very well and helped me choose my best option to buy a new vehicle for the first time. (Original) Me atendieron muy bien y me ayudaron a escoger mi mejor opción para comprar un vehículo nuevo por primera vez

Couldn’t be more thankful that we landed at Ontario VW. We could’ve went to any other dealership, but I knew this was the one. The moment we walked in, we were greeted, treated with respect, and because I knew what I wanted, it made the process much easier. Our salesman, Eric, was absolutely amazing. He educated me on the SUV and it made me want the vehicle even more. The sales manager that evening, Brian was very welcoming to my family (including my children) and made us feel welcomed. Anyone knows that buying a car can be a long process but being there did not make us feel that way. Overall, I am pleased with the legendary service we received from the staff at Ontario VW. I am all smiles with my purchase.

Had a very good first experience with your online appointment process. Excellent service by my service writer and very helpful.

Jimmy is always so helpful, calm, kind and patient. The whole team is great but he does a wonderful job at making sure the customer is informed.

I liked text video inspection. Because normally shop will just call & tell you what's wrong with your car.

A big thank you to service advisor Steven Watkins and the techs that worked on my car. This was my first time using this dealership as I live in Illinois, I did a road trip from Chicago to LA and after a few days I had a check engine light come up. I called in the afternoon and Ontario VW was able to get me in the next day at 8am. They diagnosed and it turned out to be an emission issue, thankfully they were able to get the part replaced the same day. Steven did a very good job of explaining everything and was very knowledgeable. Overall very professional and made everything simple. Thanks again!

Jim is the man, He takes care of my personal cars and work fleet cars. Always prompt, great communication and service.

The whole team worked together to make everything happen quickly. From having a great selection, quickly appraising my trade in and the finance department getting it done. I was very happy with the whole process.