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The Volkswagen Community-Driven Promise

We're here to help.

We at Volkswagen, together with our more than 600 dealerships across America, would like you to know we’re here to help. What’s most important is to keep you–our community–moving forward.

Flexible payment options may be available.* Expired 5/31/2020

We understand that these are unprecedented and uncertain times for everybody, and we here at Ontario Volkswagen are monitoring the situation and CDC guidelines as closely as you are. That’s why we’ve taken precautions above and beyond our normal cleanliness and maintenance procedures to ensure that our dealerships are as safe as possible for everyone, employee and customer alike.

For new owners:

If you purchase a Volkswagen and then lose your job due to economic reasons, you may be eligible to have up to 6 payments waived of up to $750/month. To be eligible, unemployment for a minimum of 30 days must occur after first 90 days of ownership and you must be receiving unemployment from your state. You must also have been employed on a full-time basis for at least 12 consecutive weeks prior to unemployment. Not available in New York at this time. Benefit expires 12 months from date of purchase.**

120 days deferment on your first month’s payment
& 0% APR for 72 months on most new VW models.***

We’re making it easier to purchase a vehicle with 0% APR financing for 72 months. And to help ease financial pressures, we’re deferring the first monthly payment for 180 days.

For highly qualified customers through Volkswagen Credit. Offer ends 6/30/2020

0% APR for 60 months on most Certified Pre-Owned
VW models.****

We’re also making it easier to acquire a Certified Pre-Owned VW with 0% APR financing for 60 months.

For highly qualified customers through Volkswagen Credit. Offer ends 6/30/2020

600 dealerships. 1 community.


In difficult times like these, the strength of community is now more apparent than ever. And as part of your community, all of us here at Volkswagen are committed to helping you navigate through this.

The Community-Driven Atlas

Storage capacity = capacity for caring. We see a lot of opportunity to help our community. VW dealer employees have been using their loaner fleet of Altas SUVs and other Volkswagen vehicles to deliver supplies to food banks, and other pickup and delivery initiatives. Nationwide, Volkswagen’s network of more than 600 dealers maintain a loaner fleet of nearly 7,000 vehicles, though some dealerships may be closed or working with reduced personnel due to state and local guidelines. All dealers are advised to adhere to local, state and federal health directions and recommendations to ensure the safety of their employees and program participants.

gray outline of home and car


To start, we currently have robust quality assurance and safety standards in place, which we are closely monitoring and following guidance and advice from the Center for Disease Control and Prevention (CDC).  As a result, we have enhanced our daily cleaning process to include hospital grade products and disinfectants.  Additionally, we have taken the following preventative steps:

  • Reinforcing vigorous cleaning and sanitizing of surfaces across the Dealerships, but not limited to, door/handles, bathroom surfaces, table tops, cashier’s area, refreshment center, etc.
  • Reinforcing our strict operation procedures including our long-standing policy of not letting employees work while sick.
  • We have added additional hand sanitizer dispensers throughout the Dealerships.
  • All employees have been educated on proper glove use and are required to wear gloves when in or around customer vehicles
  • As an additional precaution we’ve asked all of our team members to refrain from shaking hands; please accept our salutations, perhaps a bow or a head nod, as a sign of respect and consideration for your safety
  • Encouraging social distancing among employees and customers


We understand that in the current environment, some customers prefer not to visit our Dealerships. We'd like to let you know that we offer multiple remote services that we encourage you to utilize if you need them. Take a look:

Ontario Volkswagen Remote Services

For more details or to request a service, give us a call or fill out the form below.

*Upon request, we are happy to pick up and deliver your vehicle, for any services that we provide, in our primary area of responsibility (which includes in excess of 80% of our client base)