Consumer Satisfaction Award
Ontario Volkswagen Wins 2018 DealerRater Volkswagen Dealer of the Year Award
Award recognizes top U.S. and Canadian auto dealers who demonstrate excellent customer service as expressed by consumer reviews written on DealerRater
Ontario, CA - January 25th, 2018 – Ontario Volkswagen has been awarded a 2018 DealerRater Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.com.
"Car buyers have spoken and have identified Ontario Volkswagen as the best Volkswagen dealer to do business with in CA," said DealerRater General Manager Jamie Oldershaw. "The quality and number of reviews for Ontario Volkswagen speak volumes of the top-notch experiences they provide to customers."
The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Ontario Volkswagen on its customer service, quality of work, friendliness, pricing and overall experience.
Ontario Volkswagen has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2017 calendar year.
Being the only California Volkswagen dealer to receive this honor, is further proof that Ontario Volkswagen's goal is to strengthen customer relationships with each and every contact and to make owning a Volkswagen something to smile about.
"Today's car shoppers pay attention to reviews and a dealership's online reputation, which makes the significance of the DealerRater Dealer of the Year Awards crucial to dealers looking to thrive in today's business environment," added Oldershaw.
DealerRater has a reachable audience reach of more than 32 million consumers each month.
Founded in 2002, DealerRater, a Cars.com Company, is the world's leading car dealer review website that connects consumers with the right person at the right dealership. The site offers more than 4 million sales and service reviews across 42,000 U.S. and Canadian dealerships, including a network of more than 6,000 Certified Dealers. DealerRater content has a reachable audience of more than 32 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
Family owned and operated, friendly, straightforward approach to customer service that continues to bring customers back time and time again.